what is gotoassist customer

lot of time, and may fail, let the customer understand the risk.How to handle multiple requirements conflicts:1: First of all, the consultation between the customers, to find a solution that everyone can accept.2: If the above conditions can not be achieved, then for the needs of the conflict to do a survey, the need to prioritize, select a high priority.3: If it is still not possible, try to innovate a ne

In conducting customer interviews, the most common problem is that neither the client nor the developer can achieve a good consensus, or the customer is unable to fully express their desire for product demand, resulting in a vague demand.For example, in the development of a Web page function, the

1. Possible user expression requirements information is not clear, this time needs to be based on the user's words and words to understand, the user made assumptions clearly explained, especially the conflict prone parts.2. The knowledge and terminology of the user is different from that of the technician, and this is the time to understand the process of thinkin

(1) The customer has a thing, not enough time to communicate and discuss with the developer, the solution is: take time to consult with him, spend several times to clarify.(2) Customers feel that they can simply explain, do not need to discuss the development staff, at this time we should speak with him understand the importance of demand acquisition, strengthen communication.(3) Customers do not know their

interview, try to explain the user's questions clearly, in order to clarify the user is not clear but want to join the needs of information.question three: users simply want to let developers understand their needs through simple methods and instructions, rather than spend too much time discussing them in detail. Solution: Investigators should gather information about the users in advance of the interview, adjust the scope of the collection of requir

application start time in the maintenance order must be in the plan "application start Time" and "Application End Time" (there is a problem: The Month Plan application time and the actual maintenance order application time deviation)4. Additional Maintenance ItemsA, according to the monthly plan marked as containing the main equipment, the actual work of the maintenance work records are not checked.5. Implementation rate FormulaA, (Plan overhaul item

When the project is not yet open for bidding, the customer does not know his/her requirements. Is there any advance in providing solutions and other proposals to the customer? What I just talked about in MSN: it may not be a good thing to do it first. Really? The first st

How does DingTalk contact online customer service?1. Open the DingTalk client on your mobile phone. In my options, find the new user's help, as shown in the figure:2. At the bottom of the new user's help page, we can see online customer service, as shown in the figure:3. At this time, we can see the messages sent to you by DingTalk and switch to the chat dialog box;4. Send the question you want to a

If you don't understand what I'm talking about, read the Narrative: http://www.cnblogs.com/tonyqus/archive/2006/12/05/583305.html ========================================================== ========================================== These two Customer Services are really unprofessional (it is not clear whether they are one or two), whether it

In the previous article, the author has written to the SEO four kinds of customer customers we must not let go, today I say what kind of customers we should pay attention to, if possible, to avoid cooperation between each other. Of course not that such customers are not good, there is no attack on the level of meaning, but simply from a practitioner's point of vi

professional knowledge of commodities, the second is about customer service communication skills knowledge. Be flexible with your customers ' questions, such as customer concerns, or problems that some customers don't understand, such as 0 risk commitments, email, etc., and you need to make this clear to your customers. 2, the second task of

article, site weight promotion, as well as time accumulation of these factors continue to rank forward, or even to the home page, this time, your SEO article is likely to become a commercial copy of the customer, so if you do not have the intention to write, Writing an article from a user's perspective, it's possible that this article loses most of its functionality, for example, Amoy K Net has a piece of

criteria, the development team starts to prepare for the acceptance stage. However, if the customer is unwilling to accept the request, it is a headache and common problem for the development team. The reasons are as follows: (1) the development team is not right: Is this j

tested and reproduced the results. We found that not our problem, but the user permissions assigned by the customer were insufficient. Therefore, some problems are not our own problems, but because they are produced by using our products, we also need to solve them. At least we must prove that they are not our problems. Fortunately, I encountered such a problem with Windows 7 later, or I would have to worry about whether the program design had a prob

Recently working on a project, the main process of the project is as follows: 1, the customer application of existing systems to the SQL database Interactive data table Insert data 2. Read the data from the interactive data table to the software of the project 3, the project software through the interface to connect the company's existing systems, to achieve data control 4, the control resul

Mysql MySQL is ideal for client resource management (Customer resource MANAGEMENT,CRM) systems within the support Web site. It is already an integral part of many Web sites, and its price level is unmatched. In addition, in the Dynamic Web site, there is likely to be a consi